FAQ

Frequently Asked Questions

Q: Where are your books shipped from?
A: All of our books are printed and fulfilled by Amazon through their Kindle Direct Publishing (KDP) service. Your order will be processed and shipped by Amazon, with tracking provided directly from them.

Q: Do you ship internationally?
A: Yes, our books are available in most regions through Amazon. Shipping availability and delivery times will depend on your location and Amazon’s fulfilment network.

Q: Can I return or exchange a book?
A: Since Amazon fulfils our books, all returns and exchanges are handled through Amazon’s Returns Centre.

Q: Do you offer custom or personalised books?
A: Not at this time — but we’re working on expanding our creative offering! Be sure to follow us for updates.

Q: Who creates the designs?
A: All of our books and collections are created by Brandon and Tracey Boyes, including Tracey’s Olive Doodle & Bloom range, designed to bring creativity, calm, and joy.